At Cyclingworks we dont just sell you products – we provide after sales service too. We can provide the following services in house:

Quarq – Recalibration and testing, Spider installtion on SRAM Prime cranks

If the power meter is exhibiting any of the symptoms below, then perform the steps in this troubleshooting guide. Battery & Battery Compartment Issues • The power meter battery drains quicker than it should. • LED light is on continuously. Power meter will not pair. Firmware Related Issues • LED light is continually flashing. Power meter will not pair to head unit. Data Reporting & Pairing Issues • Power meter will not calibrate (zero offset). • There are gaps in cadence and power data. • The power meter will not pair to the head unit. • The power meter will pair to my head unit, but shows no cadence or power data. • The power meter is reporting cadence but not power. Power Measurement & Zero Offset Issues • The power meter is giving very high or low power readings. • The zero offset value is greater than +/-1500. • The zero offset value is frequently changing by more than +/-50 points.